URGENT MESSAGE FOR LYPPARD TOWNSVILLE CUSTOMERS - Please note the landline phone service to Lyppard Townsville is currently unavailable due to a technical issue from our service provider.
If you would like to talk to Lyppard Townsville customer service in the interim please call the following mobile numbers 0427 583 526 or 0425 820 758.
We are sorry for any inconvenience this may cause.
Lyppard - Veterinary Supplier and Distributor
We understand the veterinary business
Lyppard Australia Pty Ltd was established in 1988 by veterinarians and today is a leading national veterinary wholesaler. We understand that vets need innovative solutions, fast delivery and access to a broad range of supplies and equipment at affordable prices. Our mission is to provide veterinarians with quality products backed by professional, reliable and friendly service.
An instinct for your needs
As a leading national veterinary wholesaler our buying power is significant. We know that pricing is not enough, so we have efficient operating systems to make sure you not only get the best prices, but accurate supply of your orders. Our efficient low overhead structure and warehousing systems allow us to pass on savings to our customers. Rather than engage in price wars on specific products, we simply offer competitive pricing across our entire range.
Built for speed
We have built a reputation on customer satisfaction through a fast and reliable service. We understand when you say you need something 'today' and provide delivery to all metropolitan customers on a same day service and all other orders within a 24 hour time frame. We have branches in Melbourne, Sydney, Adelaide, Perth, Brisbane and Townsville to service all local clients.
We cover a lot of ground
Lyppard has a team of over 100 committed staff across Australia dedicated to fulfilling orders, enquiries and requests quickly and efficiently. Many have a background in the Veterinary industry, but we also draw from sales, marketing, financial and distribution backgrounds to ensure all areas of the business run smoothly. Our friendly and professional staff are dedicated to looking after all your veterinary requirements and strive to exceed your expectations by providing that extra personal touch that our clients have come to expect.
We have a good grip on stock management
Our ability to manage stock is one of our greatest strengths. Lyppard carries approximately 20,000 product lines. Our national warehouse network employs dedicated staff who monitor stock levels on a daily basis utilising a sophisticated IT stock management program and barcode scanning system. We are able to get the product to our customers quickly through a team of trained efficient staff and by using a mix of our own couriers and other freight specialists.
Whether you are a high level internet user or prefer the personal touch of the telephone, Lyppard has a system to suit every veterinary practice. We can take orders via the internet, fax or phone. Our warehouse software can communicate with most of the popular veterinary practice management systems such as RxWorks and we are constantly looking at new ideas and software.
Our warehouses run barcode scanning systems with wireless communication so we can ensure your order is filled accurately and minimises the need for backorders.